Art of Range Hoods' Return Policy
We strongly believe in achieving customer satisfaction with our product and service. Please remember and keep in mind each of our range hoods made to order. Once all order details are established and the manufacturing process has begun, customers may subscribe to receive pictures of their order being built, giving room for clients’ feedback to make sure it’s brought to their ultimate satisfaction. The client has an option to view their patina several times prior to finalizing in order to make sure it’s EXACTLY what they envisioned.
Our process is to pay attention to every detail and make sure each feature of your range hood is not missed. This strict process is used to eliminate any room for error or miscommunication. Since each range hoods made to order based on customers’ dimensions, design, style and finish, it cannot be restocked and sold, therefore no returns can be offered on custom items.
Art of Range Hoods’ Warranty
We’re proud of our high quality product and are not afraid to cover this statement with a transferable lifetime warranty on any manufacturers’ structural or patina defects. The warranty does not cover the following:
- Freight damage
- Insert blowers (3 year Tradewinds warranty applies separately)
- Damage or malfunction caused by improper installation
- Accidental or consequential damage
- Alteration to any parts of Art of Range Hoods’ product
- Misuse of Art of Range Hoods’ installation and maintenance guide
To make a warranty claim, please contact us via email or phone: info@artofrangehoods.com or 360-891-6540.
Beautiful Range Hoods Made to Order
If you’re ready to purchase a custom made range hood for your home, you can either place your order online in our shopping section, or give us a call at 360-891-6540 to order over the phone. Art of Range Hoods friendly representatives are available Monday through Friday, 8am – 5pm (PST) to help you through the ordering process.